IT Support Services Vancouver
Reliable IT support for Vancouver businesses. When your technology fails, your business stops. We keep your systems running so you can focus on what you do best—serving your customers. Also offering web development, SEO, and WordPress support.
IT Problems Cost More Than You Think
Every minute of downtime costs money. Employees sitting idle. Customers unable to reach you. Transactions not processing. Data potentially at risk. For many Vancouver businesses, a single day of IT problems can cost thousands in lost productivity and revenue.
Yet most small and mid-sized businesses can’t justify a full-time IT person. They limp along, Googling solutions to problems, hoping nothing catastrophic happens. That’s a risky strategy.
Managed IT support gives you enterprise-level expertise without enterprise-level costs. You get a team of specialists watching your systems, preventing problems before they happen, and responding quickly when something does go wrong.
IT Support Services for Vancouver Businesses
24/7 Monitoring & Alerts
We watch your systems around the clock. When something goes wrong—or is about to—we know immediately and can often fix it before you even notice.
- Server and network monitoring
- Security threat detection
- Performance monitoring
- Automated alerting
- Proactive issue resolution
Helpdesk Support
When your team has IT questions or problems, they have somewhere to turn. Our helpdesk provides fast, friendly support for everyday technology issues.
- Phone, email, and chat support
- Remote troubleshooting
- Software assistance
- Password resets and access issues
- Quick response times
Cybersecurity
Vancouver businesses are targets for cybercriminals. We implement multiple layers of security to protect your data, your customers, and your reputation.
- Firewall management
- Antivirus and malware protection
- Email security
- Security awareness training
- Incident response
Backup & Disaster Recovery
Hard drives fail. Ransomware attacks happen. Disasters strike. With proper backup and recovery plans, your business can survive any data catastrophe.
- Automated cloud backups
- Regular backup testing
- Disaster recovery planning
- Fast data restoration
- Business continuity support
Cloud Services
Moving to the cloud? Already there? We help Vancouver businesses leverage cloud technology effectively—Microsoft 365, Google Workspace, AWS, Azure, and more.
- Cloud migration planning
- Microsoft 365 / Google Workspace
- Cloud infrastructure management
- Cost optimization
- Hybrid cloud solutions
Network Management
Your network is the backbone of your business technology. We design, implement, and manage networks that are fast, reliable, and secure.
- Network design and setup
- WiFi optimization
- VPN configuration
- Network troubleshooting
- Equipment maintenance
IT Support That Actually Works
We’ve all dealt with terrible IT support—long hold times, technicians who don’t understand the problem, issues that never get fully resolved. That’s not us.
When you call, a real person answers. When we say we’ll fix something, we fix it. We explain things in plain English, not tech jargon. And we treat your business like our business.
Most importantly, we focus on preventing problems, not just fixing them. Our proactive approach means fewer emergencies, less downtime, and more predictable IT costs.
IT Support in Vancouver
Other Services
IT Support Questions
Our managed IT plans typically range from $75-$200 per user per month, depending on the level of service and complexity of your environment. We’ll provide a custom quote based on your specific needs. Most businesses find it far cheaper than hiring in-house IT staff.
We work great as an extension of your existing team. We can handle overflow, provide expertise in areas they don’t specialize in, cover after-hours, or take over routine tasks so they can focus on strategic projects.
For critical issues (systems down, security incidents), we respond within 15 minutes. Standard issues get a response within 1-2 hours during business hours. Our monitoring often catches and resolves issues before anyone notices.
Yes, when needed. We resolve about 90% of issues remotely, which is faster for everyone. But when on-site work is necessary, we’re there. We serve Vancouver and surrounding areas.
Ready for Reliable IT Support in Vancouver?
Stop worrying about technology. Start focusing on your business. Let’s talk about your IT needs.
Serving Vancouver & Surrounding Areas
We proudly serve businesses throughout Vancouver and the Metro Vancouver.
Vancouver Neighborhoods
- Downtown Vancouver
- Gastown
- Yaletown
- Kitsilano
- Commercial Drive
- Mount Pleasant
- Main Street
- South Granville
- West End
- Coal Harbour
- Olympic Village
- Fairview
Nearby Cities
- Burnaby
- Surrey
- Richmond
- North Vancouver
- West Vancouver
- New Westminster
- Coquitlam
- Port Moody