IT Problems Cost More Than You Think

Every minute of downtime costs money. Employees sitting idle. Customers unable to reach you. Transactions not processing. Data potentially at risk. For many Surrey businesses, a single day of IT problems can cost thousands in lost productivity and revenue.

Yet most small and mid-sized businesses can’t justify a full-time IT person. They limp along, Googling solutions to problems, hoping nothing catastrophic happens. That’s a risky strategy.

Managed IT support gives you enterprise-level expertise without enterprise-level costs. You get a team of specialists watching your systems, preventing problems before they happen, and responding quickly when something does go wrong.

IT Support Services for Surrey Businesses

24/7 Monitoring & Alerts

We watch your systems around the clock. When something goes wrong—or is about to—we know immediately and can often fix it before you even notice.

  • Server and network monitoring
  • Security threat detection
  • Performance monitoring
  • Automated alerting
  • Proactive issue resolution

Helpdesk Support

When your team has IT questions or problems, they have somewhere to turn. Our helpdesk provides fast, friendly support for everyday technology issues.

  • Phone, email, and chat support
  • Remote troubleshooting
  • Software assistance
  • Password resets and access issues
  • Quick response times

Cybersecurity

Surrey businesses are targets for cybercriminals. We implement multiple layers of security to protect your data, your customers, and your reputation.

  • Firewall management
  • Antivirus and malware protection
  • Email security
  • Security awareness training
  • Incident response

Backup & Disaster Recovery

Hard drives fail. Ransomware attacks happen. Disasters strike. With proper backup and recovery plans, your business can survive any data catastrophe.

  • Automated cloud backups
  • Regular backup testing
  • Disaster recovery planning
  • Fast data restoration
  • Business continuity support

Cloud Services

Moving to the cloud? Already there? We help Surrey businesses leverage cloud technology effectively—Microsoft 365, Google Workspace, AWS, Azure, and more.

  • Cloud migration planning
  • Microsoft 365 / Google Workspace
  • Cloud infrastructure management
  • Cost optimization
  • Hybrid cloud solutions

Network Management

Your network is the backbone of your business technology. We design, implement, and manage networks that are fast, reliable, and secure.

  • Network design and setup
  • WiFi optimization
  • VPN configuration
  • Network troubleshooting
  • Equipment maintenance

IT Support That Actually Works

We’ve all dealt with terrible IT support—long hold times, technicians who don’t understand the problem, issues that never get fully resolved. That’s not us.

When you call, a real person answers. When we say we’ll fix something, we fix it. We explain things in plain English, not tech jargon. And we treat your business like our business.

Most importantly, we focus on preventing problems, not just fixing them. Our proactive approach means fewer emergencies, less downtime, and more predictable IT costs.

IT Support in Surrey

Surrey Areas

Surrey Central, Guildford, Newton

Nearby

IT Support Questions

How much does managed IT support cost?

Our managed IT plans typically range from $75-$200 per user per month, depending on the level of service and complexity of your environment. We’ll provide a custom quote based on your specific needs. Most businesses find it far cheaper than hiring in-house IT staff.

What if we already have an IT person?

We work great as an extension of your existing team. We can handle overflow, provide expertise in areas they don’t specialize in, cover after-hours, or take over routine tasks so they can focus on strategic projects.

How fast do you respond to issues?

For critical issues (systems down, security incidents), we respond within 15 minutes. Standard issues get a response within 1-2 hours during business hours. Our monitoring often catches and resolves issues before anyone notices.

Do you provide on-site support?

Yes, when needed. We resolve about 90% of issues remotely, which is faster for everyone. But when on-site work is necessary, we’re there. We serve Surrey and surrounding areas.

Ready for Reliable IT Support in Surrey?

Stop worrying about technology. Start focusing on your business. Let’s talk about your IT needs.

Get IT Support

Serving Surrey & Surrounding Areas

We proudly serve businesses throughout Surrey and the Metro Vancouver.

Surrey Neighborhoods

  • City Centre
  • Whalley
  • Guildford
  • Newton
  • Cloverdale
  • South Surrey
  • White Rock
  • Fleetwood

Nearby Cities

  • Vancouver
  • Burnaby
  • Delta
  • Langley
  • Richmond
  • New Westminster